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Customer experience analytics
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#	Item
221	The Business Value of Business Intelligence While Business Intelligence (BI) continues to be closely aligned with sales analysis and reporting, more and more companies are evolving in their use of it to not only understa Add to Reading List Source URL: www.silvon.com Language: English Business intelligence Supply chain management Customer experience management Performance indicator Supply chain Business analytics Business performance management Inventory Customer relationship management Business Management Marketing
222	Finance analytics The three-minute guide Finance analytics The three-minute guide 1 Why it matters now Add to Reading List Source URL: public.deloitte.com Language: English - Date: 2014-10-20 19:51:49 Customer experience management Electronic commerce Deloitte Analytics Customer relationship management Business analytics Business Marketing Business intelligence
223	2015 EDITORIAL CALENDAR ISSUE CLOSE DATES SALES & ENTERPRISE MARKETING & BUSINESS CUSTOMER Add to Reading List Source URL: www.destinationcrm.com Language: English - Date: 2015-02-23 11:40:41 Customer relationship management Customer experience Top-of-mind awareness Salesforce.com Predictive analytics Maximizer Software Oracle CRM Marketing Business Customer experience management
224	A Portrait Software case study eircom improves broadband acquisition rates with Portrait Customer Analytics Executive summary Add to Reading List Source URL: www.portraitsoftware.com Language: English - Date: 2015-03-03 11:58:35 Telecommunications in the Republic of Ireland Statistics Statistical models Customer experience management Eircom Meteor Customer analytics Pitney Bowes Predictive analytics Business Business intelligence Marketing
225	2015 BEST PRACTICES & ROUNDTABLE SCHEDULE Issue Month/Close Dates Lead Generation Best Practices Guides and Special Sections Roundtable Webcasts Add to Reading List Source URL: www.destinationcrm.com Language: English - Date: 2014-11-18 14:38:58 Business intelligence Customer experience Salesforce.com Predictive analytics Marketing Business Customer experience management
226	INSURANCE INSIGHT OPERATIONAL EFFICIENCY Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-01-22 19:58:22 Customer experience management Pitney Bowes Customer experience Customer retention Customer relationship management Customer lifetime value Customer engagement Customer analytics Marketing automation Marketing Business Consumer behaviour
227	Product Description u.s. Patent Pending ______________________________________________________________________________________________________________________________________ Add to Reading List Source URL: www.navanalytics.com Language: English - Date: 2010-07-08 09:08:00 Business intelligence Customer experience management Electronic commerce Customer relationship management Sales Online analytical processing Essbase Business analytics Business Marketing Data management
228	Pitney Bowes Software in Insurance Helping to better manage data, customers and risk Pitney Bowes Software has a long history of working with the insurance industry. Our technologies and solutions help insurers manage r Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-01-22 19:58:22 Business intelligence Insurance Information technology management Customer communications management Customer experience Customer relationship management Customer insight Pitney Bowes Customer analytics Marketing Business Customer experience management
229	Appendix J 2.1. Use the smart customer concept for employee development 2.2.Implement an Integrated Workforce Model to enable individuals to fast track their skills, knowledge and experience Add to Reading List Source URL: www.defence.gov.au Language: English - Date: 2015-03-15 21:42:38 Organizational behavior Workforce planning Business analytics Diversity Mentorship Talent management Business process improvement Workforce development Chief human resources officer Human resource management Management Business
230	How marketing is taking charge: leading the customer experience Insights from the IBM State of Marketing 2013 survey 2 Add to Reading List Source URL: www-148.ibm.com Language: English Strategic management Electronic commerce Customer experience Customer relationship management Customer engagement Direct marketing Customer analytics Marketing management Customer dynamics Marketing Business Customer experience management

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